Big Customer Network

Big Customer Network, or BCN, is the main brand of BC Network Media, LLC, based in Pompano Beach. BCN started in 2008 as a think tank where founder Michael Platner and his colleagues explored how businesses could make the best use of the internet. Jim Faulhaber serves as the company's Chief Information Officer.

The company's goal is to give growing companies access to proven digital marketing and business strategies for much less than it would cost to build them on their own. BCN can work alongside a client's existing team or act as its entire digital marketing department, always on a fixed monthly budget.

Services include email marketing automation, search engine optimization, social media management, digital marketing analytics, website security and web development. The team also builds e-commerce websites, supports digital infrastructure and offers ADA website compliance. Its WordPress maintenance service covers updates, cybersecurity, daily backups and round-the-clock uptime monitoring.